{"id":5757,"date":"2020-04-01T09:13:11","date_gmt":"2020-04-01T07:13:11","guid":{"rendered":"https:\/\/www.renaresort.it\/faq\/"},"modified":"2024-11-26T18:09:51","modified_gmt":"2024-11-26T17:09:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.renaresort.it\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"\t\t
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\n\t\n\t\tWho is Rena and what services does it offer?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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The Resort, depending on the period, offers holiday stay services in B&B, HB and FB formula.<\/p>

Furthermore, the Rena Resort is the ideal location to celebrate your special event.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tIn the event of a stay at the Rena, what are the Food & Beverage Policies?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Breakfast is a continental buffet, the HB formula provides for a suggestive and tasty dinner, with the FB supplement you can have lunch with a dish from our light menu, followed by fruit or dessert.<\/p>

Drinks are included.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tWhat type of accommodation can I book?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Guests can stay in standard rooms and superior lofts with private bathrooms, all located on the sea level.<\/p>

All rooms are air-conditioned, equipped with a mini-bar and smart TV with satellite channels.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tWhat are the check-in and check-out times?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Room check-in is from 12:00 a.m. on the day of arrival, while check-out is by 10:00 a.m. on the day of departure.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tIs it possible to request an early check-in and\/or late check-out of the room?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, Rena is pleased to offer the early check-in and late check-out service of the room in case of availability.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tDisabled: do you have rooms set up for disabled travellers?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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The Resort is naturally accessible.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tIs the stay of children at the Rena subject to a fee?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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For children up to the second year of age, the cost of the stay will not be charged.<\/p>

There is a reduced rate for children between 3 and 8, guys between 9 and 13 and teenegers between 14 and 17.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tIs there a car park inside the Resort?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Rena has an unguarded internal parking area reserved only for its guests.<\/p>

The parking service is free of charge and is accessible only to guests of the Resort.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tIs there WI-FI service inside the Resort?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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WI-FI is free for the exclusive use of Resort guests.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tBeach: does the Resort have a private beach?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, the Rena has a private beach furnished with African straw umbrellas, sunbeds, gazebos and maxi gazebos. The Beach service is available from 9:00 a.m. to 6:30 p.m.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tBeach showers: are there showers on the beach?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, there are showers and changing rooms in the facility.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tPet policy: can pets be brought into the Resort?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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At the Rena it is not possible to bring animals, not even small ones, with the exception of guide dogs.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tIs there a restaurant at Rena?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Yes, the Rena Restaurant offers a vast food and wine selection based on local products, which can be enjoyed in its indoor and outdoor rooms.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tI have booked half board. Can I take advantage of an additional meal at the Rena?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Certainly! If, during your stay in the structure, you intend to use the restaurant service for an additional meal, you can enjoy a dish of your choice included in the Light Lunch menu followed by a fresh cut of fruit or dessert with drinks included.<\/p>

For children, the additional meal includes a dish chosen from those included in the \"Light Lunch\" Menu in a reduced portion or, alternatively, a two-compartment dish with first, second and side dish recommended by the Chef.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tIs the entry of food and drinks allowed inside the Resort?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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No, it is absolutely forbidden to bring food or drinks of any type purchased outside the Rena into the Resort and into the rooms or lofts.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tWhat type of ceremony can I celebrate at Rena?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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At Rena you can celebrate a wedding, baptism, first communion, birthday and graduation party or even a corporate event to share with relatives, friends and colleagues. Our Consultants will guide you in choosing settings and decorations between different moods. A fascinating tasting journey prepared by our Chef will make your event special.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tIs it possible to go on excursions near Rena?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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The strategic position of Rena allows you to easily reach some of the most famous Italian tourist destinations envied throughout the world including the Royal Palace of Caserta, Naples, Vesuvius, Capri, Ischia, Procida, Pompeii, Herculaneum, the Sorrento and Amalfi coasts, Rome, Colosseum, Vatican and many more.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\t What is the nearest airport to Rena?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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The closest airport to Rena is Naples Capodichino which is about 50km away.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\t What is the nearest motorway exit to Rena?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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Rena Resort can be reached by car from the Cassino (FR) motorway exit to the north or from Capua (CE) to the south.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\t How can I reach your Resort from the train station?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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The nearest railway station is \"Sessa Aurunca - Roccamonfina - Cellole\" and is about 7 km away.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\t How can I pay the bill at the Resort?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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The stay can be paid by credit and debit card, instant bank transfer and cash within the limits and in compliance with the anti-money laundering regulations.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tWhat are the booking and cancellation policies for holiday stays?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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The reservation is subject to communication of the credit card with debit during check-out.<\/p>

In case of cancellation up to 2 days before arrival, no penalty will be applied, while if canceled within 2 days before arrival, the cost of one night will be charged. In case of no-show, the full amount of the stay will be charged.<\/p>\t<\/div>\n<\/div>

\n\t\n\t\tHow can I contact Rena Resort to ask for information or clarifications?\t<\/span>\n\t\n\t\t<\/span><\/span>\n\t\t<\/span><\/span>\n\t<\/span>\n<\/h4>\n
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For any special requests and needs, you can contact Rena on the telephone number + 39 0823 742252 and\/or at the e-mail address info@renaresort.it<\/a>\u00a0<\/span><\/p>\t<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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For any further information, do not hesitate to contact us or send an email, we will be happy to answer you.<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Who is Rena and what services does it offer? The Resort, depending on the period, offers holiday stay services in B&B, HB and FB formula. Furthermore, the Rena Resort is the ideal location to celebrate your special event. In the event of a stay at the Rena, what are the Food & Beverage Policies? Breakfast […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5757","page","type-page","status-publish","hentry"],"yoast_head":"\nFaq - Renaresort.it<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.renaresort.it\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Faq - Renaresort.it\" \/>\n<meta property=\"og:description\" content=\"Who is Rena and what services does it offer? The Resort, depending on the period, offers holiday stay services in B&B, HB and FB formula. Furthermore, the Rena Resort is the ideal location to celebrate your special event. 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